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Update mailinglist FAQ on unsubscribing

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Derick Rethans
2024-03-22 16:46:30 +00:00
parent a1f229dc3e
commit a79f52e3f2
1 changed files with 10 additions and 18 deletions
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28
faq/mailinglist.xml
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@@ -70,26 +70,18 @@
</para>
</question>
<answer>
<para>
If you have problems subscribing to or unsubscribing from a mailing
list, it may be because the mailing list software can't figure out
the correct mailing address to use. If your email address is
<literal>joeblow@example.com</literal>, and you are trying to
subscribe to php-general, you can send your subscription request to
<literal>php-general-subscribe-joeblow=example.com@lists.php.net</literal>,
or your unsubscription request to
<literal>php-general-unsubscribe-joeblow=example.com@lists.php.net</literal>.
Use similar addresses for the other mailing lists.
</para>
<para>
The most common reason folks have a hard time unsubscribing from our
mailing lists is due to the use of mail forwarders. For example,
if your email address is danbrown@example.com, but you subscribed to
the mailing list with the forwarder php-lists@example.com and forward
that to danbrown@example.com, attempting to unsubscribe
danbrown@example.com will not work, as that address is not even known
to our systems. Instead, you will need to unsubscribe the address to
which the mail is being sent - in this example, php-lists@example.com.
mailing lists is due to the use of mail forwarders. For example, if
your email address is <literal>elephpant@example.com</literal>, but you
subscribed to the mailing list with the forwarder
<literal>php-lists@example.com</literal> and forward that to
<literal>elephpant@example.com</literal>, attempting to unsubscribe
<literal>elephpant@example.com</literal> will not work, as that address
is not even known to our systems. Instead, you will need to unsubscribe
the address to which the mail is being sent, by sending an email from
that address — in this example,
<literal>php-lists@example.com</literal>.
</para>
</answer>
</qandaentry>